Privacy & Cookie Policy

1. Introduction

This Privacy & Cookie Policy explains how MINASIAN LAW FIRM LIMITED ("the Firm," "we," "our," or "us") collects, uses, and protects your personal information when you visit our website or communicate with us.

By using this Website, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following information when you use our Website:

  • Name
  • Email address
  • Telephone number
  • Mailing address, if submitted
  • Information you provide through contact forms, appointment requests, chat, SMS, or email
  • IP address
  • Browser type
  • Device information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use your information to:

  • Respond to your inquiries
  • Schedule consultations and appointments
  • Provide legal services
  • Send appointment confirmations and reminders
  • Communicate regarding your legal matter
  • Improve our Website and client experience
  • Comply with legal and regulatory obligations

4. Communications and Consent

If you provide your contact information through our Website, we may contact you by email, telephone, or SMS regarding your inquiry, appointment, legal matter, or requested services.

Where required by law, we will obtain your consent before sending marketing communications. Opting out of marketing communications will not prevent us from sending transactional or service-related communications regarding an existing inquiry, appointment, or legal matter.

5. SMS Communications

If you voluntarily opt in to receive SMS communications from MINASIAN LAW FIRM LIMITED, we may send:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling updates
  • Responses to inquiries
  • Requests for documents or information
  • Other transactional or informational communications related to your legal matter

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

6. Third-Party Service Providers

We use trusted third-party service providers to help operate our Website and communicate with prospective and existing clients. These providers may include:

  • GoHighLevel, for forms, chat, CRM, scheduling, and SMS
  • Google Analytics
  • Google Maps
  • Microsoft 365
  • Zoom, if applicable
  • Payment processors, if applicable

These providers receive only the information necessary to perform services on our behalf and are required to protect your information.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure website performance
  • Support analytics tools such as Google Analytics

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

8. Your Choices and Rights

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where permitted by law
  • Unsubscribe from marketing emails by using the unsubscribe link included in those emails
  • Opt out of SMS communications at any time by replying STOP
  • Contact us with questions regarding your personal information

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. While we strive to protect your information, no method of electronic transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. SMS Privacy

SMS opt-in or phone numbers collected for SMS purposes are not shared with any third parties or affiliate companies for marketing purposes.

11. Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We reserve the right to update this Privacy & Cookie Policy at any time. Any changes will become effective upon posting the revised policy on this Website.

13. Contact Information

MINASIAN LAW FIRM LIMITED
1229 Green Bay Road
Wilmette, Illinois 60091

Phone: (312) 925-2578
Email: info@rudyminasian.com